Frequently Asked Questions

1.		Where can I fit MagnaClean® Professional?
		MagnaClean Professional is suitable for all central heating systems and can be fitted anywhere on the main heating circuit.  In order to achieve the best protection for the boiler, it is recommended that MagnaClean Professional is fitted between the last radiator and the boiler.  In determining a suitable location for installation, it is important to ensure you allow adequate access for servicing.

2.		Which connection on the MagnaClean Professional canister is the flow and which is the return?
		The inlet and outlet on MagnaClean Professional are reversible and there is no flow restriction.

3.		Can I fit MagnaClean Professional horizontally?
		MagnaClean Professional can be fitted in any orientation.  Each isolation valve can rotate 360 degrees making it possible to install in a vertical position on horizontal pipework.

4.		How often do I service MagnaClean Professional?
		MagnaClean Professional has been designed to retain, on average, a year's build-up of sludge. Therefore, servicing is required once a year with the annual boiler service. If the system has a heavy sludge build-up, or a powerflush was not carried out, we recommend cleaning the filter at appropriate intervals during the first year of installation and annually thereafter. It is easy to check the filter periodically, following the instructions found on the Installation and Servicing page.

5.		Can I use chemicals with MagnaClean Professional?
		Yes. You can use any chemical or acid agents on the market wih MagnaClean Professional. The patented Pro-Fill air vent has been designed to allow installers to insert chemicals directly into the system as described in the Installation and Servicing page Chemical dosing kits for this purpose are available to purchase through your local plumbing merchant. Alternatively, remove the lid and use the canister as a dosing vessel.

6.		What is the lifespan of MagnaClean Professional?
		MagnaClean Professional has been designed to last for the lifetime of the boiler, normally ten years.  It provides continuous protection and comes with a two year warranty.  Registering your warranty is straight forward and can be done online.  Click here for information.

7.		How do I isolate the valves?
		Simply turn the valves to the marked OFF position using the chrome spanner provided.  The valves rotate 360 degrees in either direction.  IMPORTANT: Remember to switch off the electrical supply to the boiler when servicing MagnaClean Professional.

8.		What can I install on 28mm pipework?
		We recommend installing MagnaClean Professional 28mm which has been designed for this purpose.  MagnaClean Professional 28mm can also be installed on 22mm pipework where greater sludge capacity is required.

9.		I have a pacemaker, will MagnaClean Professional affect me?
		As with all magnetic products, if you have a pacemaker, caution should be taken when handling MagnaClean Professional at all times.  When MagnaClean Professional is installed, the magnetic field outside the canister is approximately one tenth of an average fridge magnet.

10.		How do I install MagnaClean Professional on plastic pipework?
		MagnaClean Professional has been designed to be used with any pipework. When installing on plastic pipework we would suggest converting to copper pipes allowing 200mm on each side and pipe clipping into place.

11.		What other size MagnaClean products do you provide?
		When a MagnaClean is required for larger pipework, up to 35mm, two MagnaClean Professional 28mm units can be fitted in parallel with no flow restriction. For pipework larger than 35mm we would recommend using MagnaClean Industrial from our commercial range. For more information, call our sales team direct on 01242 233702, or visit the relevant page on this site